Terms and Conditions

SHERLOCKED

TERMS AND CONDITIONS

RESERVATIONS

Reservations can only be made on our site.

After making a reservation, a confirmation will be sent to you by email. If you do not receive this confirmation email the reservation is not registered and you should either try again, or get in touch via bookings@sherlocked.nl.

(note that the confirmation email could be in your spam folder)

 

CANCELLATIONS

Cancelling is only possible by sending an email to: team@sherlocked.nl.

Cancelling is free if done before 72 hours in advance. After this moment restitution is not possible anymore.

Sherlocked reserves the right to change or cancel a reservation up to 24 hours to the booked time. If applicable the full amount will be transferred back within 3o days.

 

THE EXPERIENCE

When you participate in Sherlocked you understand that you’re not doing an everyday activity. It’s an exciting game, but also suitable for pregnant women and people of age 65 and above. Still, participating is at your own risk.

 

AGE

Children of age 13 and under will only be allowed to participate under the guidance of a chaperone of 16 years or older.

 

CONFIDENTIALITY

The fun of escape games is solving the puzzles. Grant your friends this experience and tell them about yours, but don’t tell the secrets. Consider yourself sworn to secrecy.

MONITORING
All games may be monitored and recorded audiovisually. Sherlocked may use the material for analysis. If you wish to not be recorded, or retro-actively want to have any material erased, ask your host upon arrival, or request it through a short email at policy@sherlocked.nl

 

ALCOHOL / DRUGS

Being under the influence of drugs- and/or alcohol is prohibited during the game.

When at the start of the game an employee of Sherlocked doubts the condition of a participant, they have the right to refuse admision without compensation. It’s your responsibility to have a fully sharp and sober team, even on Fridays at midnight.

These terms and conditions are subject to change.