Questions?

  • What is your policy regarding COVID-19? Do we need a proof of vaccination or negative test result?

    When it comes to COVID-19 we follow the guidelines of our government! Right now this means washing your hands, and keeping a safe distance of 1.5 metres from our hosts, who will do the same.You don’t need a proof of vaccination or negative test result to play our rooms. Therefore we don’t require any kind of QR code or Coronacheck.

  • What’s the difference between the experiences?

    The Architect is an escape room based experience with a playing time of 60 minutes. The Vault is a ‘break-in’ experience with a playing time of 80 minutes. Due to its unique concept, The Vault is experienced to be slightly more challenging than The Architect. Both experiences are unique and lots of fun.

  • How much do the experiences cost?

    The prices for The Architect vary from €75 to €109 per game and the prices for The Vault vary from €129 to €149 (depending on what date and time you choose, and how many people are in your team – though the latter only applies to The Architect).

  • Can we play both experiences at the same time?

    Yes! Both experiences run on the same time schedule (every two hours). Please note that they have different time limits (The Architect 60 min., The Vault 90 min.) so chances are the two groups won’t end at the same time. The Architect is for now only available for teams belonging to the same household, so keep that in mind.

  • Can we do the experience with more than 6 at the same time?

    6 players is our maximum. With more players, the group dynamic changes and the experience isn’t as much fun. Due to strict regulations regarding COVID-19, we don’t make exceptions.

  • Is the location wheelchair accessible?

    Unfortunately our location is not wheelchair accessible. Both experiences are located in the catacombs of the Beurs van Berlage, only to be entered by stairs.

  • Do you take unpaid reservations?

    No, we only take paid bookings. This makes our system faster and more transparent!

  • What is your cancellation policy?

    All purchases are final. If you can’t make your appointment anymore, and you notify us 72 hours before your starting time, we can reschedule your booking at no extra cost, or -if you don’t know a new date yet- we can give you a booking voucher for you to use later (this voucher will be valid for 5 years).

  • Are the rooms scary?

    No. The experiences are mysterious, challenging and exciting, but not scary in any way.

    It’s also fine if you’re claustrophobic. The rooms are quite spacious, nobody is forced to do anything they don’t want to, and you can always ask to leave the room if you feel uncomfortable.

  • Can my 12 year old son/daughter join my team?

    Absolutely. Perhaps (s)he’ll be the smartest player on your team…

  • Can our 12 year old triplets play without adult supervision?

    Probably not. Most puzzles are age-independent, but some would be tricky without some adult insight. We’ve had groups of 14 year olds and they managed well, so we set the minimum age requirement at 14+ for groups without adults. A chaperone of 16 years or older is required for younger participants.

  • Can we be a little tipsy?

    Not even a little. We need you at your sharpest, and also, the rooms are over 100 years old and not tipsy-proof. We’re pretty stern about this actually and our hosts will refuse or remove a player from the game if they feel they’re intoxicated or disrupting the game flow.

  • Do you have official terms and conditions? What about a privacy policy?
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