Questions?

  • Can we still come play the rooms now the COVID-19 virus is spreading?

    In response to new research, we have decided to temporarily close our doors.

    A recent study on the contagiousness of the coronavirus published in the New England Journal of Medicine indicates that transmission through objects and surfaces is in fact plausible, which is contrary to the earlier position of the RIVM. The research also states that aerosol particles from for instance a sneeze can stay in the air for up to 3 hours and might remain contagious for that period of time.

    This research is not peer reviewed as of yet. Therefore this wasn’t an easy decision to make. However, the health and safety of our guests and staff are of the highest importance to us, so we have decided to eliminate all risk, and to no longer stay open.

    We hope for your understanding and we hope that we may welcome you and your team once this crisis has passed!

     

     

  • What’s the difference between the experiences?

    The Architect is an escape room based experience with a playing time of 60 minutes. The Vault is a ‘break-in’ experience with a playing time of 80 minutes. Due to its unique concept, The Vault is experienced to be slightly more challenging than The Architect. Both experiences are unique and lots of fun.

  • How much do the experiences cost?

    The prices for The Architect vary from €119 to €129 per game and the prices for The Vault vary from €129 to €149 (depending on what date and time you choose).

  • Can we play both experiences at the same time?

    Yes! Both experiences run on the same time schedule (every two hours). Please note that they have different timelimits (The Architect 60 min., The Vault 90 min.) so chances are the two groups won’t end at the same time.

  • Can we do the experience with more than 6 at the same time?

    6 players is our maximum. With more players, the group dynamic changes and the experience isn’t as much fun.

  • Is the location wheelchair accessible?

    Unfortunately our location is not wheelchair accessible. Both experiences are located in the catacombs of the Beurs van Berlage, only to be entered by stairs.

  • Do you take unpaid reservations?

    No, we only take paid bookings. This makes our system faster and more transparent!

  • Cancellation policy - 72 hours

    All purchases are final. If you can’t make your appointment anymore, and you notify us 72 hours before your reserved time of the appointment, we can reschedule your appointment at no extra cost, or -if you don’t know a new date yet- we can give you a booking voucher for you to use later (this voucher will be valid for 5 years).

  • Are the rooms scary?

    No. The experiences are mysterious, challenging and exciting, but not scary in any way.

    It’s also fine if you’re claustrophobic. The rooms are quite spacious, nobody is forced to do anything they don’t want to, and you can always ask to leave the room if you feel uncomfortable. This has never happened with us, but we’re always ready for it.

  • Can my 12 year old son/daughter join my team?

    Absolutely. Perhaps (s)he’ll be the smartest player on your team..

  • Can our 12 year old triplets play without adult supervision?

    Probably not. Most puzzles are age-independent, but some would be tricky without some adult insight. We’ve had groups of 14 year olds and they managed well, so we set the minimum age requirement at 14+ for groups without adults. A chaperone of 16 years or older is required for younger participants.

  • Can we be a little tipsy?

    Not even a little. We need you at your sharpest, and also, the rooms are over 100 years old and not tipsy-proof. We’re pretty stern about this actually and our hosts will remove a player from the game if they feel they’re intoxicated or disrupting the game flow.

  • Do you have official terms and conditions? What about a privacy policy?
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Sherlocked is closed until further notice due to coronavirus regulations

The current emergency legislation in place for the region of Amsterdam, does not allow any gatherings to take place.

Therefor we shall remain closed until the Amsterdam city government changes the current legislation.

After this point we shall evaluate wether we can safely re-open our doors. Taking into consideration the safety of our guests as well as our staff.

We hope for your understanding and we hope that we may welcome you and your team once this crisis has passed!

If you have any questions, don’t hesitate to contact us at hello@sherlocked.nl